
Supports skin firmness and elasticity while improving overall texture and resilience
Key Ingredients:
- Collagen
- Hyaluronic Acid
- Vitamin C
Collagen
30ml
Ingredients: Purified Water, Hyaluronic Acid, Vegetable Collagen (Seaweed), L-Ascorbic Acid (Vitamin C), Leuconostoc (Radish Root) Ferment Filtrate – *Organic Ingredients
Rates
Shipping costs for orders delivered within Australia are as follows:
Flat rate shipping fee: $9.95
Additionally, product can be picked up in store for no charge. Please book a time that suits via the "Book Now" button and select "Product Collection" and follow the prompts.
At Aura, by Hayley Rose, your skin and your satisfaction are important to us. We take pride in the quality of our products and comply fully with Australian Consumer Law.
Change of Mind
Due to the nature of skincare and cosmetic products, we do not accept returns or offer refunds for change of mind. This includes:
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Incorrect product selection
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No longer wanting the item
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Reactions or sensitivities where the product has been opened or used
We recommend reviewing product descriptions carefully and contacting us prior to purchase if you have any questions.
Faulty, Damaged or Incorrect Items
If you receive a product that is faulty, damaged in transit, or incorrect, please contact us within 7 days of receiving your order at:
📧 hayley.aesthetics@outlook.com
Please include:
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Your order number
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A brief description of the issue
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Clear photographs of the product and packaging
Once assessed, we will offer a replacement, refund, or store credit in accordance with Australian Consumer Law.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to:
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A replacement or refund for a major fault
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Repair or replacement if the goods fail to be of acceptable quality and the failure does not amount to a major fault
Reactions & Sensitivities
Individual skin responses can vary. Aura, by Hayley Rose is not responsible for allergic reactions or sensitivities. We strongly recommend:
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Reviewing ingredient lists carefully
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Performing a patch test before full application
Opened or used products cannot be returned due to hygiene and safety reasons.
Sale Items & Gift Cards
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Sale items are final sale and not eligible for refund unless faulty
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Gift cards are non-refundable and cannot be exchanged for cash
Shipping Costs
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Shipping fees are non-refundable
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Return postage costs are the responsibility of the customer unless the item is faulty or incorrect
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